COVID-19The City of Springfield continues to monitor the evolving coronavirus (COVID-19) status and is joining state and national efforts to slow the spread of the virus. We are taking actions to protect our residents and employees as well as mitigate the impact of COVID-19 on the community.

All City of Springfield offices and facilities are closed to the public. However, staff remains available by phone or email. Citizens can access a complete A-Z directory of services and how they can be obtained during this period of time.

Utilities and infrastructure will continue to be maintained, which includes the treatment and distribution of clean, safe drinking water, the collection of solid waste and recycling, and response to necessary service orders requests, like pothole repair, and more. Visit to complete a request.

As previously announced, all Springfield Parks & Recreation activities and programs have been suspended. The Springfield Greenway remains open to the public, however all playgrounds and pavilions are closed. All parks will close effective midnight, Tuesday, March 31. 

Utility Bill Payment
The City of Springfield would like to remind its citizens of alternative ways you can pay your utility bill without coming into City Hall:⁣⁣⁣⁣

  1. ⁣⁣⁣Pay your bill online anytime⁣⁣⁣⁣
  2. Use the drive-through window during business hours (7:30 am-4:30 pm) at 405 N Main Street⁣⁣⁣⁣
  3. Use the dropbox after hours next to the drive-through window at 405 N Main Street⁣⁣⁣⁣
  4. Make a payment over the phone anytime by calling 877-768-5046

Credit card fees, late fees, and disconnects have been suspended until further notice.

Springfield Police Department 
The Springfield Police Department will continue to provide full-service law enforcement for the citizens of Springfield.  The city will be making some temporary modifications to the way services are provided for the protection of our officers and the public’s safety.

All 911 emergency calls for police services will continue to be processed through the Robertson County E911 center.  All in-progress calls for service which involve a violent crime or require an emergency response (e.g. domestic situations, assaults, armed robberies, etc.) officers will continue to be dispatched to the scenes if necessary.  For all incidents which do not require an immediate officer presence, are non-violent in nature, then an officer will contact the complainant by telephone to provide any assistance that may be required.  It is fully understood situations are fluid and officer responses will be adjusted as needed to accommodate the situation.

The Springfield Police Department, located at 802 Willow Street, will be closed to the general public until further notice. Incident reports, Accident reports, citation payments, and alarm payments can all be handled by telephone (615-384-8422), email or fax (615-382-2212).

City Court
Pursuant to an ordering extending the suspension on in-person judicial proceedings, both city court dates for April 6 & 20 are postponed.  

Board of Mayor and Aldermen Meeting
This month’s Board of Mayor and Aldermen meeting will still take place on March 17, 2020, at City Hall and be open to the public. However, instead of attending the public is encouraged to live stream the meeting from the city’s website, YouTube or Facebook page. The meeting can also be viewed on the city’s Public Access Channel (Comcast Channel 3 or AT&T Channel 99) throughout the following month.

Springfield-Robertson County Airport
The Open House & Ribbon Cutting event scheduled to take place on March 27, 2020, has been postponed until further notice. The terminal is manned, call 615-985-4432 (daytime) or 615-543-4004 (after hours) for assistance. Terminal access is permitted for emergencies only. 

Stokes Brown Public Library
Stokes Brown Public Library is closed and all programming and events are suspended until further notice. Curbside service is available. Visit their website, place your holds, call (615) 384-5123  when you arrive, and have your library card and any returns ready.

The Legacy Golf Course
The Legacy has taken some additional measures to help protect citizens while out on the course. These include: Putting green cups will be inserted into the hole upside down to prevent the ball from falling into the cup. Please refrain from touching the flagstick by leaving it in the hole while you putt. Bunker rakes, water cooler stations, and ball washers have been removed. The sale of open container beverages and ice distribution have been eliminated until further notice. Prepared food, prepackaged snacks, and canned and bottled beverages are still available for purchase. 

Robertson County Schools
Based on the Governor’s recommendation and as a precautionary measure, Robertson County Schools will be closed through April 24, 2020. This applies to all school-related events. For academic resources and to learn about the food delivery program, visit


Robertson County leaders have created a task force and are keeping in direct contact with national recommendations and best practices to ensure the safety of our entire community. Below are the current recommendations which have been put into place to limit the potential spread of this virus. 

Who is most at risk of complications from COVID-19?
Elderly, individuals with compromised immune systems, and infants. 

What should we do to protect our community? 
Limit gatherings of 50 or more people when possible. Make handwashing and sanitizing stations readily available. Clean all common shared spaces. Practice good citizenship. If you are sick, stay home, regardless as to if this is the flu, COVID-19, or just a cold. If you are running a fever, or have run a fever, in the last 24 hours, you are contagious and should stay home. To not be contagious, you must have been fever-free for 24 hours without the use of fever-reducing medication. 

Related Resources
This is an evolving situation, and updates are available from the Tennessee State Department of Health and the Centers for Disease Control and Prevention (CDC), including updated Travel Notices for countries with community transmission.